RETURNS & EXCHANGES


Providing exceptional customer service and having happy customers is our first priority, so we have tried to make returns and exchanges as simple as possible.

  1. Contact us within 30 days of purchase via email: sales@transfixiondesign.com to start your return or exchange.

  2. All returns & exchanges must be done within 30 days of purchase.

  3. All returns & exchanges must be returned in their original, unused and new condition, with all tags, packaging, etc.

  4. Customer must pay the return shipping charges, preferably with tracking information as we can not be liable for items we do not receive back.

  5. As soon as the return or exchange has cleared it's inspection, you will be notified of your exchange, refund or credit immediately.

Please email sales@transfixiondesign.com to start your return or exchange.